Refund Policy On A~flexX HVE Assist Arm Kit: 30 Day Return Policy. Must be returned within the 30 day period; upon delivery.
You will receive credit for the following:
A~flexX HVE Assist Arm (Must be disinfected prior to shipping.)
Funnels (Must be returned in a sterilization bag and run through the autoclave.) You will only receive credit for the extra funnel purchased. No CREDIT for the one sent with the KIT.
The HVE Valve (The valve can be returned; it must be taken off of the hose placed in a sterilization bag and ran through the autoclave.)
Absolutely no returns on the Infinity Hose
Even If You Say It Has Not Been Used on A Patient: Unfortunately, due to prior users abusing the honor system we will ABSOLUTELY NOT ACCEPT THE HOSE!!!
If you want to keep the HVE Valve with the hose the cost to you is $69.00.
If you return the HVE Valve the cost to you will be $49.00.
We do not send a return label for returns and shipping fees are non-refundable.
Total Possible Refund:
$301 Per HVE kit
or valve credit or sets of funnel credit.
Warranty is 1 year on any A~flexX Assist Arm.
Funnels No Warranty (Recommended to be changed after 60 Cycles).
Valve 3 Month Warranty
Hose 3 Month Warranty
Clips 30-Day Warranty
Adapters 30- Day Warranty